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Business Profile

Moving Companies

Moving Relocation Systems LLC

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Moving Relocation Systems LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Review Ratings

    1.25

    Average of 32 Customer Reviews

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    Review Details

    • Tara A

      Date: 06/22/2022

      Would not recommend! The initial call was so pleasant and I felt very pleased with our decision to go with Moving Relocation Systems over numerous quotes from other moving companies. We listed all items being moved to from Connecticut to Texas and was told the date we scheduled for pickup would be a good date to assure the items would get there no later than 2 days after the date requested. Once we signed the contract with quote, which was 2 months in advance, communication was minimal. Texted to say picking up items earlier than contract stated. movers came 2 hours later than the time stated and we were not told about the whole process that a different company comes to pick up the stuff then who delivers, not prepared for tip. Once items were getting loaded amount was going up by a $1,000. I phoned the senior rep Chris Hall so upset and never received a call back. Called week and a half later from the pick up just to see if the items were on track to be delivered on expected date and Mr. Hall advised to call customer service, called and told items would not arrive for another 4-6 days. Called customer service back 4 days later and the rep named Jennifer apparently did not put the call on hold and she was heard saying “these f’n people, it’s only been 4 or 5 days”, she was called out on her comments which were rude and unprofessional, how appalling!I guess she realized how appalling that was and within the hour the driver called to say he was delivering the next day or day after. Items were finally delivered the next day but the boxes were pretty beat-up, thankfully nothing was broken. You are at their mercy once they have your items but if I know then what I knew now I would never have used them!

    • Brenda S

      Date: 06/06/2022

      Movers Beware Moving Relocation Systems is sold with all the right words, but be careful!!! The non-English speaking guys from Guatemala were nice. However, if it weren’t for my friend being fluent in Spanish, we would not have known about the extra empty boxes they were discussing to include to make up the load differential. The Guys that unloaded us, spent the weekend in the hotel when their truck broke down. The company claimed they had no idea about the truck situation… okay. The unloading process included dropping boxes from the second floor to first floor to save some steps. The man overseeing the activities was informed and said he would address it. He told them we were complaining and the other guy replied, “Oh, my bad!” Then they proceeded dropping some more. They do not pay for any fragile items unless they pack them. We would have been happy to use the service if the $9600.00 move price would not have doubled. It was because we took up a whole truck. However, when unloading, the remaining half of the truck was transported to California. Think twice about who you use- get everything in writing and use the full service. Otherwise, a majority of your items will be destroyed and you will not be compensated. Oh, and don’t use MOVING RELOCATION SYSTEMS out of New Jersey.

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