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Business Profile

Computer Repair

Broadway Computers

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/13/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I dropped my computer off in April 2024 to have never seen it again. Now I lost my job:( STAY AWAY

  • Initial Complaint

    Date:02/06/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This man ************************* is a criminal to say the least. He took my 100 dollars to fix my cracked screen and told me the computer was stolen. I have no way to work as this man didnt care to even give me a lender. Now i am homeless with no job as this man took my only computer for work and I got fired and became homeless.

  • Initial Complaint

    Date:05/21/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I tried to get my computer back at Broadway conpuyer repair but the shady computer shop was closed. OUT OF BUSINESS! When I call the number a worker gave me, it is disconnected .THAT PLACE will promise you mountains and you will get not even an ant hill.What business would close their door and not give me or others , their computer? I feel THESE PEOPLE GET OVER ON MANY OF THE ELDERLY IN MY COMMUNITY.

  • Initial Complaint

    Date:11/23/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I dropped off my computer at the shop on Monday 11/21. I was told the issue with my computer was a simple repair of replacing the fans in the case. The owner assured me that this was an easily resolved manner and would be done quickly. Now 48 hours after the fact, I am unable to get into contact with the business owner. I am extremely dissatisfied with the lack of professionalism and have reached the point where I want my property returned to me.

Broadway Computers is NOT a BBB Accredited Business.

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