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Business Profile

Education

Rutgers Coding Bootcamp

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/16/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Learning platform did not work as described. Now the Bootcamp what 50% of the total tuition. I will not pay for a service that did not work as per the contract. I receive no instruction as the learning platform did not work. If I would have known the learning platform didnt work I wouldnt have signed up. In two sessions no instruction was received because the platform didnt function. After troubleshooting the issue it still doesnt work. Ive bought a brand new computer and took a second job to pay for these courses. Imagine my dismay when the platform itself used to administer instruction FAILED. *****. Im requesting that I be changed nothing because Ive received nothing, and a refund of my $100.00 application fee.

    Business Response

    Date: 09/12/2024

     

    Our team was working with Ms. ******** and, as a result, we have resolved the issue with her between time the letter was sent and today (i.e., we refunded her 100%)

     

    ***** J. ********, ****** Director

    Professional and Executive Education

    Rutgers ****************** Camden

     

Rutgers Coding Bootcamp is NOT a BBB Accredited Business.

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