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Business Profile

Security System Monitors

Vector Security, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security System Monitors.

Reviews

This profile includes reviews for Vector Security, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Vector Security, Inc. has 3 locations, listed below.

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    • Vector Security, Inc.

      11K Princess Road Lawrence Township, NJ 08648

    • Vector Security, Inc.

      131 Cannon St Poughkeepsie, NY 12601

    • Vector Security, Inc.

      59 Page Park Dr Poughkeepsie, NY 12603-2583

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Martha A

      Date: 03/05/2025

      They were very unresponsive, generally. I used them for home security for over 5 years. Whenever there was a low battery for part of the system, it was difficult to reach them to find out how to replace the battery, and I ended up having to pay extra for home visit to replace batteries. In the end, it took me over a month for them to respond to my request to terminate service, and they billed me for that month.Once I had experience with their company, I did not feel safe with their system, as I could not reach them when there was an issue.

    • Joel W

      Date: 05/14/2024

      I would give zero stars if possible. These guys are a bunch of money hungry crooks.We pay a fortune of money for their support, monitoring, and service contract. Now, they are charging (without telling anyone) a fee for travel when they come to the house!When it was ******* Security it was awesome!!!When it went to Vector, it was good for a while but like so many other companies, they have grown too big and too fast and are no longer a good company to have for home security.Now that I have cancelled with Vector, the true nature of their greed and lack of care for customers becomes even more visible. I use Autopay and they billed me $190 on 4/24/24 for three months. I cancelled on 4/25/24. Now they tell me that the $190 covers 4/1 - 6/30 which means they gave me almost a month of coverage without any billing - highly unlikely for a company that is so greedy. In addition, they are telling me that there is a 30 day delay where they keep my money before the cancellation is official. So, I am only getting $49 back from my $190. RIp-Off. They tell me it is in every contract that they can keep my money if I cancel. I never signed their contract since I started with ******* and ******* was customer centric - ******************** is $$$$$$ centric.My advice is too change NOW!!!! I now have ***** Security and they are great!

    Vector Security, Inc. is NOT a BBB Accredited Business.

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