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Business Profile

General Contractor

Smith Building Group LLC

This business is NOT BBB Accredited.

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1

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Review Details

  • Dale S

    Date: 11/14/2023

    I do not recommend using ***** Smith for your project.The project took way too long - it took from 05/2021 to 10/2023 (original estimate 4-6 months). Wed wait several weeks for a worker to be available only to have a very small increment of progress done and then wait again. We started to hear from his subcontractors that other projects he had were also years behind. *************************** were all quitting so they did terrible work. It was on us to supervise the day to day quality of the work and not ***** (who didnt check work or was part of the problem). For example: door with a gap so large you can fit your pinky into it and see through the gap into the other room, cut a hole in our roof and left it open for days so when it rained, it leaked inside the ********************** instructed his worker to fill the 8 hole IN CINDER BLOCK with SPACKLE. One of our doors was installed with drywall screws. I observed a door handle that didn't cover the hole cut into the door and when I complained, they filled the hole with bondo putty (without removing the door k*** so it smeared all over the handle). Despite repeated reminders, zip system tape was never rolled.Our contract stated that any out-of-scope items would be communicated to us in advance but instead on several occasions we were billed retroactively for things that never had been discussed as extra. For example ***** hired painters to paint walls that had to be altered per the plans and the exterior of the addition we put on. Then, after the work was complete, he stated his estimate didnt include painting and charged us over four thousand dollars. Our final invoice included some items that were explicitly called out on the plans and estimate (like the garage slab thickness and sheetrock thickness. We refused those.). Cheaper materials than specified on the drawings were substituted on our project without our permission.

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