Reviews

Review Details

• Review fromRay R

  Date: 09/28/2024

  1 star
  I am the son of a client that ****** was supposed to help. Went into contract with him around 7 of 2024. ******* told my mother that he would complete this job within ***** weeks. Its now going into Month 4 and its still not complete. If I could put a ZERO star review i would. ******* took a look at the project and all it intailed and agreed to help he never ordered items, left old stuff that came from the house on the front lawn, left debris from brother doing a roofing job all over the lawn, left trash on the lawn, and is now refusing to get rid of the stuff and now We have to pay for it to be dumped! He half ***** projects in the house, didn't finish some of the biggest AND PAID FOR projects in the house. When terminating the contract and asking for the money that was given to him to order the parts, contractor stopped returning text, stopped answering phone calls, when finally responding was making EXTREMELY rude remarks, and being completely inappropritate and using offensive language because he knew he got caught in all the lies he tried to use. Please people...Never ever use this guy, or his other 2 or 3 "businesses". Protect yourself and your money! If you use a credit card, you are covered because when he doesn't complete jobs, you can attempt to get your money back. They will go after him. ALSO, make sure you keep 100% of all your reciepts of payments, all text messages, emails, dates and times of phone.calls etc. Cover yourself, because if you use this "Contractor" you'll be losing a.lot of money and time! when he messes thing up, he doesn't fix them because hes lazy!. He would use the bathroom and would leave urine in the toilet, on the seat, kept the ** running at unnecessary and extremely low temps so it's overworking the central air unit, kept fans going and wasting electricity knowing HE doesn't have to pay the energy bill, after being asked to Stop doing things, he does the opposite. Were still waiting on getting our money back.

• Review fromJohn D

  Date: 09/14/2023

  1 star
  Entered a contract with Brandon B***** on July 7, 2023, to rebuild front stairs including installation of new aluminum railings, and to perform minor repairs to rear stairs including tightening structure and railings. Estimated start date was July 13 with a project completion August 3. He started work on July 14 and completed front stairs rebuild, but did not install railings and some trim. He sent one of his workers on July 21 to repair rear stairs, but the structure and railings were still loose. On July 21 he informed me via text that some front railing parts were out of stock but should be in by July 27. There has been no work on the project since July 21. I tried several times to get a new status and completion date between July 21 and August 7 (17 days) via phone, text, and email, but Burlem didn’t return any of my messages. I terminated the contract on August 7, and made other arrangements to finish the project. Brandon B***** (also does business as The Fix It Man of Hampton and High Tide Home Improvements) abandoned the project in an incomplete and unsafe state. The front stairs rise 6 feet above the ground and are unsafe and unusable without railings. The rear stairs were not repaired to a professional standard. Demolition debris was not fully removed from the site. He talked a good game but couldn’t perform a relatively simple project.