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Business Profile

Tree Services

Hughes Tree Service

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromAmy L

    Date: 10/23/2024

    5 stars
    I have used Terry Hughes Tree Service to trim 2 large pine trees. They had fair pricing and the crew cleaned up nicely before leaving. A tree limb did fall within a few days of them trimming the tree and they promptly sent a truck out to clean it up. It was a couple of years before limbs fell again in a big windstorm.
  • Review fromJohn M

    Date: 09/03/2024

    1 star

    John M

    Date: 09/03/2024

    Here's the timeline of our experience. July 2nd - We accepted a reasonable tree trimming proposal which put us on their work schedule. The timeline depended on OPPD dropping our line. July 31st - Wind storm. I requested a quote for removing the tree. August 28th - Received email stating the work will start on August 30th for the initial trimming proposal. Never received a quote for removal. August 29th - Rep came out to quote the tree removal. The quote was comparatively much more expensive for removal plus the representative told us the original trimming quote was now void and the new trimming quote is now triple the original. This work was supposed to start the next day. We denied any work proposal. It was poor communication that we were left in the dark about getting a quote for tree removal. The bait and switch on the trimming price reeked of opportunistic exploitation.

    Hughes Tree Service

    Date: 09/04/2024

    Due to the July 31 storm, this project change considerably in both scope and complexity. Mr. M******* was given a new proposal for the work required. Mr. M******* cancelled his service, and is free to hire a different contractor.

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