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Business Profile

Liquor Store

ABC Store of West Jefferson

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Liquor Store.

Reviews

This profile includes reviews for ABC Store of West Jefferson's headquarters and its corporate-owned locations. To view all corporate locations, see

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ABC Store of West Jefferson has 2 locations, listed below.

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    • ABC Store of West Jefferson

      404 S Jefferson Ave W Jefferson, NC 28694

    • ABC Store of West Jefferson

      PO Box 732 West Jefferson, NC 28694-0732

    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Jennifer

      Date: 11/14/2022

      Jennifer

      Date: 11/14/2022

      I have patronized the local ABC store off and on for a few years now. I'm sure what I'm about to share was of no consequence to them, but it humiliated me and left a scar. A couple of months ago, I visited the store, granted, walking unsteadily. As soon as I walked in, a gentleman employee of medium stature with silver hair said to me, "I can't sell to you. You've been drinking." I was startled and said, "No, I haven't. I just don't walk very well." The gentleman looked toward the counter and did not respond to me. I have no doubt the store camera would play this back as I've described it. As I am uncomfortable with confrontation, I simply left. Quite embarrassed and confused. I have a disability. I do not wander around town drunk. And I would have been happy to show him the handicap placard in my car or would have been glad for the police to come and give me a breathalyzer on the spot. If the gentleman had the mere courtesy to respond to me when I told him I didn't walk very well. I realize that the ABC store must be very careful and is bound to protect itself from liability. However, not only assuming - falsely, I might add - but outright accusing and announcing, is quite offensive and beneath the ABC organization as a whole. He did not ASK me if I had been drinking. He did not even have the civility to acknowledge my reply, which was further insulting and demeaning. I am well aware that the store won't live or die with my business, and I feel certain that the man I'm referencing will get a self-righteous laugh out of this if it makes its way to him at all.

      ABC Store of West Jefferson

      Date: 11/18/2022

      Hello, I am sorry this has occurred. We as a store have underwent a Respectful Workplace Training for all employees. Serving the public, especially in this business can be hard. Sometimes it is hard to decern between health problems and under the influence issues. I hope next time you visit your experience will be much better.

      Jennifer

      Date: 11/18/2022

      I really appreciate the response. I do. I wish someone had reached out to me when I emailed y'all directly on October 4 instead of waiting until I shared my experience with the BBB. My challenge is not that I appeared unsteady...I get that and would have understood being asked about it. It's the way the man addressed it. He did not bother asking if I had been drinking. He told me. And then ignored me when I replied. Salt in the wound. Again, thank you for your response.

    ABC Store of West Jefferson is NOT a BBB Accredited Business.

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