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Business Profile

Sales

Pre-Built Structures

This business is NOT BBB Accredited.

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  • Darren B

    Date: 08/21/2024

    I have been a contractor for 30 plus years and Prebuilt Structures is the worst vendor I have ever dealt with. Project seemed fine in the beginning but after they got the 50% deposit it declined fast. Had a schedule for 8/29 to erect building. It was rescheduled 5x over nine days and installed during the beginning of TS "******"and they were not flexible with scheduling. I lost deposit money, time and missed appointments for a scheduled trip because they were not flexible. The scheduler threatened to move my project back about a mth if I didn't accommodate them. They demanded pymt at completion even though an adequate inspection could not be done during rain and even approached my customer for pymt. *a lot of scratches on panels and trim *water intrusion because panels not low enough on sides *not the door requested and doesn't latch properly *some trim pieces not secured on ends to flap around *poor cleanup *uneven cuts in areas Sent pics after inspection. Took even more photos at there request so they could assess materials needed and still showed up lacking everything needed and tried touch up painting all the scratches. The t/up paint showed more than the scratches. The panels replaced were not a perfect match but tolerable. They repaired about 80%. The day of repairs I asked about them returning with more material since they were short. I was told they were not in business to loose money. I told the installer I would inspect building with homeowners and get back with the office. Again the office staff had the installer go to the front door asking for immediate payment. If quality work is performed the payment comes easy. This concept eludes Prebuilt Structures. They just did the repairs yesterday and this has been a frustratingly stressful process. I will fix the rest my own expense for the customers sake. Have pics on my phone if interested. 919 six one two 5844

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