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Business Profile

Computer Repair

Fix IT Computers & Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I asked to have a monitor with a cracked screen that I asked to have repaired and the company never repaired the monitor. ( Fix It Computers located in ************* )He asked me to give me money for a monitor and what he did was charge me for another monitor $88.74 ( Fix It Computers located in ********** NC )He kept telling me was going to call me back and he was busy customer and never called me back. I have all of his text messages in history and text promising to Fed EX the monitor to my home address. He never ordered my monitor and ( Fix It Computers located in ************* )he sent sent it and now just ignores me. ( Fix It Computers located in ************* )He told me that he sold my moniker and ( Fix It Computers located in ************* ) he kept my money.and never refunded my money. I would like him ( Fix It Computers located in ********** NC ) to pay me ****** for the monitor he sold and also refund my money of $88.74 I had a cracked screen he fixed it and sold it to someone else not me ( Fix It Computers located in ********** NC ) ************ ***********

Fix IT Computers & Repair is NOT a BBB Accredited Business.

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