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Business Profile

Auto Repairs

Goza Repair Services LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/16/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My vehicle stop working, it was towed to Goza Repair & Services. *** **** notified me my vehicle would need a new engine. I agreed, and paid $4,150 for an engine *** **** found online. Weeks passed, I called *** **** and was told the engine that arrived had a hole in it, so *** **** sent it back. I notified *** **** of our plans on relocating back to **** in September 2021. *** **** stated he was going to have to build the engine piece by piece and due to the hassle will personally send my vehicle back to them once finished. I agreed and checked in monthly yet recieved no response, messages were left with receptionist who said *** **** would call right back. In March 2022 I had contacted my lawyer who contacted *** **** and his response was agreeing to refund the money. *** **** stopped all contact and no money or vehicle was returned.

Goza Repair Services LLC is NOT a BBB Accredited Business.

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