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Business Profile

Colleges and Universities

Lincoln University

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Lincoln University's headquarters and its corporate-owned locations. To view all corporate locations, see

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Lincoln University has 2 locations, listed below.

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    • Lincoln University

      820 Chestnut St Jefferson Cty, MO 65101-3500

    • Lincoln University

      PO Box 29 Jefferson Cty, MO 65102-0029

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:10/07/2024

      Type:Billing Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My son currently attends Lincoln University in **. My employer (Washington University) pays for my child's tuition. For the past 4 years, this school has been billing my son's account wrongfully and pocketing money. They have yet to explain how my child has a balance when his tuition is covered by my job and he has FAFSA to cover the rest. Prime example, in Spring of 2024 my job sent a payment to the school, when my son didn't even attend school in spring. When addressing the issue of why they have the check, I was told by **** that the check was sent back in March/April. It was just brought to my attention, this past week, that the check was still in ****** office I'm assuming to be cashed by him when he got a moment. I have brought my concerns to several administrators and I was told that I was making accusations. When it quacks like a duck, most likely it's a duck. Now this school is stating that my son has a $3500 bill that needs to be paid, which is absurd to me when he has funding from my employer and *****. As of today, they've billed my job for $460. I am curious about how is Wash U responsible for tuition and tuition is $4150 and the ********** w/meal plan is $6096. Now if my calculations are correct, if Washington University is paying for tuition, how are you sending an invoice for only $460? If he has FAFSA, why aren't you billing FAFAS for $6096 for room board, and meal plan? Again, if my calculations are correct, my child would have a credit of $327. Am I not calculating this correctly? I mean it is basic math. In my opinion, I do believe that there is some embellishment going on and I do believe that the mastermind behind this ordeal would be ******* Prettymen who has corrupted ****** **** under her wing to do the same. I would like a thorough investigation regarding this matter.

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