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Business Profile

Window Installation

Window World of Cape Girardeau LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

2.33

Average of 3 Customer Reviews

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Review Details

  • Debra S

    Date: 01/03/2024

    I am so proud of our new windows. *************** were very efficient & very nice. I would recommend them to anyone. Thanks for the great installation! ***********

  • Margaret & Paul D

    Date: 08/31/2022

    Our Window World "special order" patio door has issues with the screen door and glass doors. I was told on 8/31/22 by a worker that the installers did not level the opening before the patio door was installed and that's caused the screen door imbalance. I was told changing the door wheels will not correct the problem. The company continuously gives their reasons why this is happening but there is no definitive resolution to the "defect". Don't give me excuses and promises. I want action and the patio door installed correctly so it works as it is intended. Each time they send a guy out, he arrives with same items that are currently on the door...that are not working and for our glass issue the WRONG SIZE even though we were told the correct size was received the wrong part was given to the worker. It was close to 5 pm. This is negligence and inattentiveness to diligently provide customer service. I am sick and tired of working with inept businesses The patio door glass continues to bow with the gentle push of a single finger. A resolution is promised, but there are continued excuses for delay after delay seemingly out of their control. A manufacturer representative was supposed to arrive to evaluate the problems with our patio door. Then that representative had back surgery and the visit delayed. The manufacturer is responsible for ensuring they can service their customers. I worked in law and our customers and the courts didn't give a hoot if an employee working a case couldn't do their job. It was the law firm's problem to make sure the case was handled. Same holds true for any business. I'm tired of text messages asking me for verification of what needs to be done to correct the installation of our patio door. This has been communicated many times with me and by their own workers. WW knows what needs to be done! Do it! My patience is running thin!

  • Daniel N

    Date: 06/01/2022

    This is the worst company I have ever dealt with!!

Window World of Cape Girardeau LLC is BBB Accredited.

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