Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garbage Removal

Doty Trash Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromStephanie F

    Date: 01/18/2024

    1 star
    Terrible customer ********************** and significantly overpriced. $157 for 3 months of trash service when they cant pick up you dont even get credited and have to wait until the following week.
  • Review fromRobert T

    Date: 06/05/2023

    1 star
    The new owners are horrible. They have no concept of what their. Dad left for them. We have tried to work with them. Particularly *******, thinks she is entitled ruler over trash service for Aurora. Well done Aurora, give a company a city account that has no regard for customer service.
  • Review fromThomas L

    Date: 02/06/2023

    1 star
    This is the worst trash company we have ever had. They gotten to the point to where they now pick and choose what they pick up. The guy who drives the new trucks that does all the work is the laziness driver's I've have ever seen. The driver on our route wouldn't even get out of the truck to pick up a bag that he dropped. He just drove off and left it laying on the ground. This time I had a couple of bags that didn't fit securely in the can. So I put them in another tote so he wouldn't have to get out ,like he wouldn't anyways and he wouldn't even pick that can up. And just left it sit. I have never had any trouble like this with any other company before **** got in this town. I'm saying they ****. Their customer ********************** department are not doing anything about it either. They don't do anything to make things better. Since the city decided to have these people in here and put out all the other companies that we all never had any problem with. We have to deal with it so they say. They say if we don't like it then move out of town. And that's ****************** ********. Bunch of greedy people in this town and they hire greedy companies,. I will never do business with **** again. And if it was for the stupid city having them in here I wouldn't have anything to do with them anyway, there way over priced and don't pick up what you put out. Whatever happened to the real companies that wasn't so lazy and actually picked up what was put out.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.