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Business Profile

Tent Rentals

Omega Event Services

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Omega Event Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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Omega Event Services has 2 locations, listed below.

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    • Omega Event Services

      8362 Tamarack Vlg Ste 119 Saint Paul, MN 55125-3392

    • Omega Event Services

      700 Commerce Dr Suite 125 Woodbury, MN 55125

    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Yasmine B

      Date: 07/05/2024

      I had set up tent rental with tables and chairs for my son high school graduation for mid June 2024.I had it reserved mid-April 2024, paid half deposit and the balance I paid in full mid-May 2024 (1 month before the party). On that Monday before graduation I texted **** to confirm what date he will be coming to install the tent. He answered 'let me check'. The next day (about 24 hours later), I texted him again to confirm and he replied 'I'll check'. I asked him to confirm as soon as possible. The following day, which was Wednesday (my son grad party was on Saturday) he texted me that he did not know yet as there was storm that day and they still had tents for Thursday and Friday to set up and could be Saturday morning. I mentioned the party is Saturday at 11:00am and I had not worked with companies previously that installed the tent on day off. I wanted to make sure he would give me time to set up that day and decorations. He replied there are lots of companies that set up graduation tents the morning of, they will not risk their lives for me to do decorations. Of course I was not asking him on that Wednesday, so not sure why he even said that. He said worse case would be Saturday at 7am arrival/set by 8. I answered I understand and to let me know. On Friday, around 5:45pm I texted him to confirm me and also left him a voice mail. At 7:03pm, I texted him again to let me know so I knew for sure he was coming. At 9:35pm, he texted me that he is cancelling my order and refund my money claiming that the environment for his employees would be too hostile at my place. I never said anything hostile, just asking him for confirmation. He knew all along he would not be able to meet his commitment for our order and use this excuse to put us in a terrible situation less than 24 hours before our party. My instinct was right. This is terrible business practice, very unprofessional and would never recommend him to anyone. It was the meanest thing I experienced as customer.

    • Vaiehi P

      Date: 06/12/2023

      The owner cancelled on our event 90 minutes past their scheduled arrival time leaving ** with no tent, tables or chairs for a graduation party! They offered no alternative solutions or legitimate explanation! They stopped answering their phone when we tried to communicate with them!

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