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Business Profile

Security Guards

Per Mar Security

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Guards.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/12/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was hustled by this jerk of a salesperson. I was told my system would do several things . When the install was complete that said it would take 3 days only took a few hours and charged me an insane amount. It did very little I was told it would do. She was an arrogant jerk when I explained my frustration of this bill and system that did nothing she said it would. I was give a very aggressive response from ******* . I wont deal with this company ever again I was screwed for a commission. Someone needs to look into the womans tactics

  • Initial Complaint

    Date:12/06/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** Security sent out a salesman that told us he would met our needs as a small business and they had lease options! Well I'm here to tell you that all BUYER'S BEWARE!!!!!!! ****** wants you to sign there agreement with them and then they will charge you for all the equipment right down to a s**** that it cost them for it and call it an installation charge!!! Hence you get a $7,000 camera system from them they will bill you monthly for the lease of the cameras and also bill you for the cost under installation fee's!!!!!!! This company is double charging for there services!!! Also watch out for what they will charge you per hour when a Tech is on your property!!! Billing us at 52 hours for 16 or hours on the job site!!!!

Per Mar Security is NOT a BBB Accredited Business.

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