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Business Profile

General Contractor

A1 Improvements LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/27/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I had my roof replaced by A1 improvements back in December on the 11th of the month 2021. They did the patio cover without my permission they were only suppose to do the house and garage roof. The patio roof started to leak when we had just small amounts of rain. The garage roof started to leak when we had down poor's. I have been in contact with the company to come out and fix the problem, but i keep getting put off and they now want to charge me to replace the patio roof when they were not even suppose to touch that part of the house to begin with. They also state that this was a life time guarantee of no leaks. the garage is attached to the house s is leaking into the wall that the garage is attached to the house.

A1 Improvements LLC is NOT a BBB Accredited Business.

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