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Business Profile

Data Analytics

Amdex Corporation

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Analytics.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/22/2022

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These people are affiliated with *******/Centers for ******************** They have called me daily except for Sundays since 10/18 and I believe it is in regards to the "return to sender" letters I've sent back to ******* indicating they side with the doctors and not the patients. A particular message from ******** on 10/21 regarding my deceased husband indicated they would continue to call me. I sent an email on 10/25 telling them to stop pestering me, as well as messages left for ***************************** on 10/26 and 10/27, after they called again on both days. I have their number blocked on my phone, but it still indicates when they have called.

    Business Response

    Date: 12/20/2022

    ---------- Forwarded message ---------
    From: ****** **** <**********************************>
    Date: Mon, Dec 19, 2022 at 2:07 PM
    Subject: Response to complaint #******** - BBB of Metro Washington DC & Eastern Pennsylvania
    To: [email protected] <[email protected]>
    Cc: Human Resources <[email protected]>

    BBB,

    Please see attached regarding the subject complaint. This same complaint has been addressed twice with the PA Attorney General.


    Customer Answer

    Date: 12/22/2022

    [To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

     Complaint: ********

    I am rejecting this response because:

    --------- Forwarded message ---------
    From: *** ***** <************@*******.com>
    Date: Wed, Dec 21, 2022 at 10:26 AM
    Subject: Re: You have a new message from the BBB of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #********.
    To: Dispute Resolution Team <[email protected]>


    No record of an email huh????   See attached!!!!!   These people are LIARS!!!!!    Lucky for them, they have stopped contacting me.   And yes, it was Samantha who left a voicemail on my cell phone indicating "we will continue to contact you".  I still have the message on my cell phone!!!!!
    Regards,

    ***** ***** 

Amdex Corporation is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

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