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Business Profile

Paving Contractors

Eazy-Way Contracting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paving Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/03/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed a contract with Eazy-Way Contracting LLC on 4/21/23 to have my driveways resealed and cracks filled. **** ***** is who I signed with and gave a deposit of $500. After contacting them several times by phone and text they finally came on August 5th. They did my neighbor first and then mine. When starting mine, **** asked for cash, which I didnt have, but went to bank and got it. I bought them pizza and drinks. It was very hot that day. I believe there were three guys and ****. They put up tape and stakes and I was advised not to drive on it for two to three days. I didnt drive on either driveways for two weeks. Once I did, I noticed they didnt fill in the cracks. The driveways had a lot of white showing and didnt cover all of the area. I contacted Eazy-Way Contracting, and spoke with ***, ***** cousin and said the cracks werent filled. He gave me ***** number. I contacted **** and he agreed to come back. He told me the correct way to seal is fill the cracks first and then seal. He didnt do that. I pointed out areas of concern and **** said he would come back in the Spring to reseal both driveways. I asked him to sign the contract to that effect and he wouldnt. He said, I had his word! I was reluctant to leave it that way, but he did show up to fill the cracks. (I have pics of issues that we addressed). I started calling him back in May and still have. He promised me definitely in July end of July. Called again and again, he then said, he has a second job because he bought a house on *****************. He wasnt able to get the time off, so now promised me the week of August 12th. I said, what if it rains? He said, not to worry, I have God on my side. I started calling him that week and wouldnt answer my calls. I then started texting him and still no response. I called this morning and he didnt answer. $5000 is a lot of money for a senior citizen on a fixed income! Please resolve this issue. ***** number is ************. Bus#no longer in service.
  • Initial Complaint

    Date:05/31/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired Eazy Way contracting to resurface and sealcoat my driveway. The resurfacing was completed in November of 2022. The owner, ***, said he would reach out to me in August of 2023 for sealcoating (which was included in original contract pricing and paid for). I have not heard from him and he has not replied to multiple inquiries by me.

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