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Business Profile

Building Contractors

J and J Contracting

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/24/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 13th,2022 the owners of J and ********* and ******, ************************* and ************************* and I went under contract to finish my basement they assured me they were license and can get the job done. I gave a deposit of $7,875 which was 50%deposit they had asked for and the total was for $15,750.00. The job was supposed to start on July 23rd and I haven't seen them since July 13th after I gave them the check. They cashed my check on July 15th and I've been calling and texting them somehow they always come up with and excuse. Friday August 20th, I called and spoke with *** and asked for them to return my deposit he hangup and I haven't heard from them since. They had mentioned to me they were doing work at a house in Stoughton and that's why they were running behind. After contacting the owner of that house come to find out they also took is money and disappeared without finishing the job. In my case they didn't even start or bought any materials they took my money and left. I have multiple texts and phone calls to them asking them to refund me and still no answer.

    Customer Answer

    Date: 09/05/2022

    I have not heard from the business in response to my complaint. My calls are not returned and no response to my text messages either.

J and J Contracting is NOT a BBB Accredited Business.

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