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Business Profile

Tailor

Tony the Tailor

This business is NOT BBB Accredited.

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1

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  • Joy B

    Date: 05/31/2022

    Just want to share the experience I just had at a locally-owned business Ive been patronizing for my 22 years in this town.My daughter took her prom dress to Tony the Tailor to get hemmed last week. They said $250. My daughter isnt bold enough to advocate for herself, took the pink tag and left. She gave it to me and I thought Well, that must be a mistake. Ill deal with it when I pick it up.I went in about a half hour ago and now the alteration is $295. I asked how could it be so much. They said we worked three hour[s] on it. I told them I thought that its great theyre getting $100/hr, but thats ridiculously expensive, and that I think they took advantage of a young, shy girl with anxiety. The dude started seriously hollering at me, We work three hours! We no take advantage! We only sew! We no take advantage! To which I replied Well apparently you do because it says on your chart right there that shortening is $65. That really ticked him off. He continued yelling at me. I finally raised my voice and said something like If you want any money from me at all youre going to stop shouting at me NOW.At this time **** walked to the counter and said something to the clerk. The clerk set his shoulders back like a middle school mean girl, faced me and said Yeah. We no take check from you. Dude grabbed the dress and ran to the back of the shop with it. Long story short I walked to the atm and got $300. The clerk who yelled at me continued to be incredibly smug and refused to give me my $5 change. I said something like Cmon dude. Youre going to make this even more difficult? He went back to consult **** again and came back up front, opened the register, and shoved the $5 across the counter (and who really cares about the $5? It was a matter of principle by then.)

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