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Business Profile

Tree Services

AA Tree & Shrub Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

This profile includes complaints for AA Tree & Shrub Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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AA Tree & Shrub Services has 2 locations, listed below.

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    • AA Tree & Shrub Services

      77 Washington St Wellesley Hls, MA 02481

    • AA Tree & Shrub Services

      11 Barrett St West Lynn, MA 01905-2596

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:09/08/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hired on 8/22/22 via text and job complete on 8/23/22 AA ***************************** Service, ********************************************************************** *************), ******* is the Owner I was told.They cut down 1 tree and took a neighbors tree hanging in my yard and took some branches off large tree in my back yard. They damaged my Canoe (which the Estimator said if I was home his crew would move the Canoe if it was in the way and they didnt move) and also made 3 holes in my back yard from dropping neighbors part of tree without a rope. The estimator went back and forth with me via texting and contradicted what he said and turned things around on me. I contacted the Owner, ******* and he did call me back once and asked who I was and hung up on me and wont *************!I am looking for compensation for damages they did to my property!Thank You,********************* ************

    AA Tree & Shrub Services is NOT a BBB Accredited Business.

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