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Business Profile

Building Contractors

Earl Wms Renaissance Group, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Building Contractors.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/28/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ********************* ** on August 31st 2021 to complete my home renovation due to a fire back in May 2021. He told me it would be complete by Christmas. I paid him $58,000 in September. He did not start work until the end of October. The bank did an inspection in February and he only had 27% of the work complete. He requested another payment. The mortgage company sent out $28,000. ****** told me he is not coming to do work until I pay him another $13,000. As of March 2022 he has gotten $100,600 from me. The bank did an inspection June 3, 2022 and resulted only 50% of the job has been completed. I gave him 75% of what he asked for and he only has 50% of the work complete in the past 9 months. After doing research, he lied about having a license. I called the building inspector and found out he was using someone else's license to pull the permits. I have tried to work with this guy for months and still he is not producing any work. He has never showed up with team of workers. I own a 2 family house. Both sides have to be remodeled. He has 1 or 2 people coming to work on the house. The work he has done so far is horrible. I had 2 contractors come out and inspect his work. They let me know he has only spent about $30,000 so far. I asked him to just refund me the last payment of $44,000 and cut ties. He has yet to respond. I really need to fire this guy and get my money back so I can have another contractor finish the job. I have been living in a mobile home for a year now. He has extended the finish date several times. I have to be out the mobile home by July 9th. He is no where near close to being finished with the job. My family and I will be homeless. He has been working under the license of ***********************. He should never be able to do any remodeling on anyones home. He is what you call a handy man, not a contractor. Today is June 28th, ****** has not been here since the meeting with the building inspector. He does not care about his license unfortunately.

  • Initial Complaint

    Date:06/09/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ********************* ** on August 31st 2021 to complete my home renovation due to a fire back in May 2021. He told me it would be complete by Christmas. I paid him $58,000 in September. He did not start work until the end of October. The bank did an inspection in February and he only had 27% of the work complete. He requested another payment. The mortgage company sent out $28,000. ****** told me he is not coming to do work until I pay him another $13,000. As of March 2022 he has gotten $100,600 from me. The bank did an inspection June 3, 2022 and resulted only 50% of the job has been completed. I gave him 75% of what he asked for and he only has 50% of the work complete in the past 9 months. After doing research, he lied about having a license. I called the building inspector and found out he was using someone else's license to pull the permits. I have tried to work with this guy for months and still he is not producing any work. He has never showed up with team of workers. I own a 2 family house. Both sides have to be remodeled. He has 1 or 2 people coming to work on the house. The work he has done so far is horrible. I had 2 contractors come out and inspect his work. They let me know he has only spent about $30,000 so far. I asked him to just refund me the last payment of $44,000 and cut ties. He has yet to respond. I really need to fire this guy and get my money back so I can have another contractor finish the job. I have been living in a mobile home for a year now. He has extended the finish date several times. I have to be out the mobile home by July 9th. He is no where near close to being finished with the job. My family and I will be homeless. He has been working under the license of ***********************. He should never be able to do any remodeling on anyones home. He is what you call a handy man, not a contractor.

    Customer Answer

    Date: 06/20/2022

    I have not heard from the business in response to my complaint. Contractor still has not made a resolution. 

Earl Wms Renaissance Group, LLC is NOT a BBB Accredited Business.

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