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Business Profile

Building Contractors

GCDesired Services Corp

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/08/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We hired GC Desired Services to complete a renovation of our backyard and fence to be used for wedding-related activities this year in September. The project kicked off in May 2023 and was expected to be completed by June 2023 at a total cost of ~$33K. My wife and I have paid ~$33K to date and the project is nowhere near complete - with zero progress and updates since mid-September. All that has been completed to date is demolition and removal of some dirt. A large portion of the money was supposed to be for materials (pavers, fence, stone dust, etc.) which the owners both said were purchased and held at the vendor/supplier multiple times. Eventually, I called the vendors/suppliers and they confirmed that no orders were made nor was any money paid to them - only that they had talk to the owners about a potential order. Ultimately, the owners lied about where the money went, have not been able to produce proper documentation to show where the money went, abandoned the project, made excuses after excuses, and ceased all communications with us with no plans to complete the project or refund us. Our goal is to be fully refunded so that we can hire another company to complete the project. The co-owners of company are *************************** ************************** / **********) and ************************* ************************* / **********).

    Customer Answer

    Date: 01/19/2024

    I have not heard from the business in response to my complaint.

GCDesired Services Corp is NOT a BBB Accredited Business.

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