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Business Profile

Gunsmiths

TheGunDock.com
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

3.97

Average of 32 Customer Reviews

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Review Details

  • Chris C

    Date: 12/12/2022

    My second purchase with The Gun Dock, great company, timely shipping and service. Great prices. Highly recommend!!

  • Dr J B B

    Date: 12/12/2022

    I was a first-time buyer here and was a bit reluctant as the parts I needed were expensive; I shouldn't have worried. They shipped fast, got the order right, and were excellent at customer service. I'll be a repeat customer now. A++ folks!

  • Robin D

    Date: 11/30/2022

    I placed an order and within a few hours decided I would rather cancel the order and purchase a different item from their store. Their store policy states that cancellations are accepted as long as the order has not left their facility. ONE MINUTE after making my cancellation request I got a message that my item was shipping and was given a tracking #. Later that night I received another message saying that my order could not be cancelled because it had already left their facility and was in transit. At that time I tracked the package and it showed that it was STILL at the GunDock facility. More than 24 hours AFTER the LAST message that it was already in transit I tracked it again and it STILL shows that it hasn't left their facility. Therefore their "Cancellation Policy" is farce and they just pretend to have one to appear as a customer friendly establishment. Furthermore, I was willing to purchase another item of equal value from their store so that they wouldn't lose the "sale" EVEN though I could have gotten that item from a different vendor for substantially less.

  • Adan G

    Date: 08/03/2022

    I placed an order on the 19th of July on Gunbroker, the firearm wasn't on auction or anything so I purchased it in full. So they took a while to ship so I emailed them and asked when it'd be shipped they said 7 to 10 business days. Firearm has yet to be shipped and ot is currently 08/03/22 as I am writing this review definitely wouldn't do business with them again have never had issues with any other sellers on Gunbroker except them. I call and I always get told their representatives are busy I've called in the mornings mid day and afternoons and no answer so I just stopped bothering and hope the firearm gets shipped terrible shipping time and I payed $25 shipping I'd expect the firearm in atleast a 3 to 5 days or a week.

  • Gilbert P

    Date: 06/24/2022

    Fast shipping! Great service and quick answers to questions! I am buying from them again!

  • Brian T

    Date: 06/22/2022

    I place an order for a yankee hill upper. It was processed and received in a timely fashion.

  • Tim M

    Date: 06/20/2022

    Great service. Quick order processing resulting in fast shipping. Would definitely recommend The Gun Dock

  • Sean M

    Date: 06/17/2022

    Fast turnaround,quick ship. Best price i found online... recommend 100%

  • Jamey O.

    Date: 06/02/2022

    Easy to deal with. Fast shipping. Will order from them again.

  • Christian P

    Date: 06/02/2022

    Couldn’t have been happier with the purchase! They reply back pretty quick to any questions or concerns you may have and have some really good deals on their website. 0-10 I’ll give the gun dock a 20!

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