Reviews
Customer Review Ratings
Average of 15 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromCharles C
Date: 01/13/2023
5 starsCharles C
Date: 01/13/2023
Total satisfaction with the purchase and installation of ten windows in my house. Everyone I interacted with (sales rep, project manager, and installers) were professional and knew their product and provided great service. Also, the price was $1,000.00 less than closest competitor for same product.
The Window Source of Kentucky
Date: 11/02/2023
Thanks, Charles! It was so great to work with you. We've truly got an amazing team here. - Randy & Dee Milby (owners)Review fromGigi W
Date: 12/09/2022
5 starsGigi W
Date: 12/09/2022
We just recently were in need of a replacement window to replace a replacement window that was inferior and had been put in by another company. We also were in need of a storm door. The sales process was so easy, everything was measured properly, and the installation was extremely smooth and cleaned up so well you'd never know they were here!! Highly recommend this family run by native Kentuckians who have their customers best interest at heart!!The Window Source of Kentucky
Date: 12/12/2022
Thank you very much. We appreciate your rave review. It means so much to us! Sincerely, Dee & Randy (Owners)Review fromMichael W
Date: 09/08/2022
5 starsMichael W
Date: 09/08/2022
Window Source is a phenomenal window install company. They are super nice and friendly. Workers installing the windows are professional who have been working on the craft for years. The price of windows and install were great! Budget friendly with high quality of work! I never write reviews, but Window Source was so great, I had to write a review about them! We have been blessed greatly! Thank Window Source for replacing our windows. All of our windows were 100 years old and not easy to replace, but Window Source made it happen! Thank you! Thank you and Thank you again!The Window Source of Kentucky
Date: 09/09/2022
Hi Ken, WOW! Thank you so very much! We are so happy that you love our products & service. We work hard to make sure our customers have a wonderful experience & it's so exciting when we see it pay off! You were a joy to work with. We appreciate you taking time to write such an outstanding review. I will share this with everyone here. Hopefully, this will help others choose us for their project(s). I don't write a lot of reviews either; so, you writing this is very special. Sincerely, Dee Milby (Owner)Review fromBryan B
Date: 08/31/2022
5 starsBryan B
Date: 08/31/2022
Everything about my experience with The Window Source was exemplary, from the phone calls to the installation. Every person I spoke with was knowledgeable and a pleasure to work with. I will definitely use them for future projects. —Bryan, Louisville.The Window Source of Kentucky
Date: 09/09/2022
Hi Bryan, We are very excited to hear that your experience was exemplary. This is our goal with each & every customer we have. We appreciate you taking time to write such a great review for us. Sincerely, Dee & Randy Milby (Owners)Review fromJeff T
Date: 07/21/2022
5 starsJeff T
Date: 07/21/2022
Very professional service from sales to install. Could not ask for any better experience. Awesome company. Thanks so much!The Window Source of Kentucky
Date: 08/11/2022
Hi Jeff, We would like to thank you for taking time to review The Window Source. We sincerely appreciate each & every review. We're thrilled that you had a great experience. We will be here if you ever need us in the future. Sincerely, Randy & Dee Milby (Owners)
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.