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Business Profile

Gutter Contractors

Gutter Pros

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutter Contractors.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/16/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hired this gentleman/company to replace gutters on 3 buildings in early June. Was promised to have the job completed by June 20. It was not. I had to keep on to **** to complete the job. When it was not complete by August 15th and having problems with the gutters (caused leaking in one of my buildings) and nothing working properly on one other, I decided to hire another company to take a look and see what was needed to correct the issues. What was found was horrible! Gutters had not been attached properly and little or no holes to allow water to drain down the downspouts. Gutter guards that were to be replaced on the house were shoddily done and didn't even cover the whole house. I was so shocked at the lies and deceit told to me. I paid $2800 for the work and require a full refund for resolution. I gave **** an option to pay me back weekly, which he agreed to, but I have not seen such for 2 weeks. I have tried to communicate for the past 2 days and have not heard anything. I am beyond having patience. Thank you in advance for whatever you can do to help.

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