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Business Profile

Consumer Finance Companies

OneMain Financial Group, LLC

Headquarters

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BBB Accredited BusinessA Rated by BBB

Important information

  • Customer Complaint:
    COMPLAINT HISTORY: The company has been responsive to any complaints brought to its attention by the BBB during the current three year reporting period by either making adjustments or offering an explanation of its actions.

    BBB files reflect a number of disputes relate to contractual issues. The company has responded with an explanation of the contract terms. Consumers should be sure to read and understand all contracts before signing.

    OneMain Financial is a credit provider, not the retailer or seller of products. If you have a problem with a product financed through OneMain Financial, you should first attempt to resolve your complaint with the company from which the product was purchased. This may include filing a complaint through the BBB where the company is located.

    The Evansville, Indiana location is the national headquarters for the company which services consumers nationwide. This report is based on compiled complaint activity from the company's nationwide service area. All complaints filed with the BBBs across the US are processed by the Evansville area headquarters.

Complaints

Customer Complaints Summary

  • 1,257 total complaints in the last 3 years.
  • 489 complaints closed in the last 12 months.

If you've experienced an issue

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OneMain Financial Group, LLC is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

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