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Business Profile

Shipping Masters

Shipowners Team, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Shipping Masters.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/17/2024

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Yes, I became a shipowners employee in the month of April, 2024. I worked almost two months straight picking up, and delivering packages. I was told I would receive my first paycheck after a month of service. Well I tried to login into my account today, and was denied access. Thats when I started to do my research. I found out that this business is fake, and a fraud. I have them pictures of my Identification Card, and a picture of my SSN Card. I feared my identity, and personal information is at RISK!!! What should, or can I do to prevent that outcome?

  • Initial Complaint

    Date:06/05/2024

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The start date was 4/24/2024, the pay date should have been 5/30/2024. There is no payment as of yet. I have screenshots of my activity. I have all the emails and texts that were sent to me. I also have phone numbers in which when you call is now busy. But, I have numbers that go to the answering machine. I wish I had come to your website and inquired about this company before working for them. I feel so used and violated. I purchase a new printer, ink, and shipping supplies to make this job a success. Uploaded some screen shots and I have other documentation

  • Initial Complaint

    Date:05/26/2024

    Type:Order Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I started working with this company and they stated I would be paid 3400 for shipping packages. After doing research I found that the company is not legit. I spoke with the hr manager and was sent legal documents that they claim they are legit and they are indeed not. Now they have blocked me off logging into the dashboard as it would be time to pay me. This company not only will not pay you but send u fake legal documents. I have had no further contact with them since.

Shipowners Team, LLC is NOT a BBB Accredited Business.

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