We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Auto Services

Safeairbags.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/05/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I want them to stop sending me mail after mail after Ive told them my vehicle has been totaled and I no longer have it. I have contacted this business numerous times and filled out forms online to take me off mailing list to stop this mail and they said they would but they continue to send mail nonstop.

  • Initial Complaint

    Date:11/19/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have told this company many times that this car has been totaled many years ago and to stop bothering me but there is no end to the constant letters, emails, and phone calls.

  • Initial Complaint

    Date:09/02/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business has been harassing me for over two years now. I bet a car that is no longer physically existent that I sold for scrap and replaced with a new car. They are not authorized to be using any of the trademarked symbols on this paper and any of the letters they have sent me. They use false and misleading advertising to attempt to trick me and the people that I live with into thinking that I am being sued or that legal consequences will occur. If I do not replace the airbags in a car that no longer physically exists, I would like this business not only to stop contacting me and never contact me again but also to be punished in a manner by which they could never bother other people ever again because I am not the only person who has suffered personally because of this false company. Please and thank you.I will also be opening a complaint with the ************* postal service to ensure that this mail is reported as fraud and that the people responsible for running this company are punished appropriately.To repeat, I would like this company to never ever contact me again either by mail or by phone or by electronic mail or any other form of communication.The attached documents show the trademarked symbols for the ****** of ******* company, *************, department of transportation, and the national highways transportation ********************* that they are not authorized to use. As well as the threatening language they use in order to extort gullible people into paying for repairs they don't need or at worst being scammed out of their money over the phone or online.

  • Initial Complaint

    Date:07/19/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive received letters from this company concerning an airbag recal for the last 5 years. Ive also told them several times that i havent owned the car in over 8 years and to stop writing me, yet they continue to harass me two or three times a month with their letters. I just want the letters to stop

  • Initial Complaint

    Date:06/07/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I junked my vehicle in 2019. I actually addressed the reason for the notice (recalled airbag) before doing so. Since then, I have constantly received notices from this third party regarding this recall. The notices come on ****** letterhead, with the ****** and NHTSA logos on them. NHTSA claims they have nothing to do with them. ****** has launched investigations with their Takata team. The issue still has not been resolved after dozens of calls. These mailings border on harassment.

Safeairbags.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.