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Business Profile

Data Communication Equipment

Infutor Data Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Data Communication Equipment.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/06/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I first pulled my ***** nexis report in 2019 and there was 1 phone record with the number ************ and I pulled my report again 2 yrs later and there was 2 records with that phone number 1 with my past address and 1 with my current address, I disputed it with ***** nexis which they contact the source in this case is Infutor data solutions, got the updated report and they removed 1 record but 1 remained disputed it again and this time 1 record was put back on so there was 2 records again disputed again and the records were not removed but now there are 13 records with the ************ number I have disputed it for a 4th time and the rep at ***** nexis said hes gonna dispute all 13 records, again this is all coming from infutor data solutions, the first report said the source published the record on 9/7/2007 infutor says its public information well if thats the case where is it public because I have removed myself from all people search sites frozen everything there is to freeze closed old accounts got rid of store loyalty cards. im all about privacy and very carful about who I give my info to.I wanna know where they are getting this info from and to remove it once and for all from their systems, I have never had that number so I dont know how I am linked to it, I went on whitepages.com and did a reverse number search and it popped up with my name current address city state and zip code it was only on a couple more peoplesearch websites and I have sense removed it from those sites.

  • Initial Complaint

    Date:07/24/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Infutor is reporting erroneous information about my identity which is then aggregated by ***** Nexis into their consumer report file they have on me. They have associated me with another individual who lives across the country and has consistently cause me problems with squiring a mortgage, life insurance, and car insurance.It is extremely frustrating that companies collect personal information to sell as products but have the information wrong. I want to file a dispute and get it resolved quickly, and have this mixup fixed for good.

Infutor Data Solutions is NOT a BBB Accredited Business.

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