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Business Profile

Electronics and Technology

Turning the Tables

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/16/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Took my turntable and receiver to Turning Tables for repair back in late June, the guy, *** ***** said it would take 3 months for possible repair and he wanted $75 up front to just look at my equipment, which I gave him on my credit card. I went to his place last month on ********** ** and saw from front glass door that the place was empty. Previously this place was full of stereo equipment. I called him and left a message that I wanted to know what’s going on, he called me back and reassured me everything was ok, had yo move out due yo overhead, he could not identify my turntable as to if he had gotten a chance to look at it. I have called him and txt him here lately with no response. I just called him today and txt, said I want my turntable and receiver back asap. Still no response. I trusted this guy to look at my stereo and to keep me posted as to his findings and I’ve heard NOTHING!! I’m beyond frustrated with this situation! At this point he can keep $75, I just want my stereo back if he isn’t going to look at it and let me know issues

    Customer Answer

    Date: 10/23/2023

    In response to my complaint, the owner of Turning Tables contacted me and we met this past weekend and I got my turntable/receiver back from him.  Thank you for your attention to this complaint. Nothing more needs to be done. 

Turning the Tables is NOT a BBB Accredited Business.

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