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Business Profile

Railing

All-American Fabrications, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/08/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Buyer beware.I entered a contract (attached) with **** from All American Fabrication out of *******, IL on 5/22/24 to build a $10,079.60 powder coated staircase from my home to my backyard patio.Since the contract date, **** from All American Fabrication was attempting to force changes on me that were against my village reviewed and approved design and outside of the agreed upon contract.After I challenged **** on these changes he was aggressive with me and attempted to blame me as the reason for these changes and changes prior to the agreed upon contract. Things like **** not measuring the total rise height needed was blamed on me later on, and **** creating a template of the staircase that was the wrong size was blamed on me.On 7/5/24 I visited All American Fabrication shop to work through these small differences of what I wanted, what I was paying for, what the village approved for my home, and what **** was attempting to force with aggression upon me.During this Visit **** quit the job and invoiced me for $4,879.80 of my 50% deposit (attached).In conversation **** made threats to me "I'm smarter now, but if I were your age I handled situations like this by breaking knee caps" and "if you don't like it, sue ****** effort to save some of these funds ($450) I was arranging the pickup the material from the All American Fabrication shop on my own. **** showed up at my home on 7/8/24 unannounced, trespassed on my property, and dropped raw steel in my yard that is susceptible to rust if left outside.At the time of my review the situation is on going. If you are currently working with **** from All American Fabrication or plan to hire a fabricator I strongly advise you avoid **** and All American Fabrication.

All-American Fabrications, Inc. is NOT a BBB Accredited Business.

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