Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Handyman

Handyman Connection of Wheaton

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromLisa E

    Date: 09/09/2024

    1 star

    Lisa E

    Date: 09/09/2024

    **** refuses to pay employees and wants them to work for free. Shad does not know how to quote jobs and then wants them done with bare minimum materials. Then he blames the employees for how the jobs come out and wants them to go back and work again for free. He won't pay finished jobs from weeks ago, claimed that he was never paid. We are now behind on bills because of this shady company. I would not recommend working for this company and or getting any work done from this company.

    Handyman Connection of Wheaton

    Date: 09/10/2024

    This is a former employee providing a false statement attempting to damage company reputation, not a customer. 

    *********************** was terminated due to his poor workmanship and customer service that fell below company standards. Our office received multiple text and voicemail complaints that support our actions.

  • Review fromCherry M

    Date: 08/19/2024

    1 star

    Cherry M

    Date: 08/19/2024

    Had a large project scheduled through *********************. He requested a second payment toward the job and never returned. Not answering calls or texts. His workers state he did not pay them. Hes not answering their calls or texts.

    Handyman Connection of Wheaton

    Date: 09/16/2024

    The issue between Handyman Connection and *************************** was resolved on the same day, 8/19.

    The craftsman assigned to the project was demanding payment for unfinished projects over the weekend.

    Our company's policy for our craftsmen is to receive payment upon completion of projects to protect both our customers and our company.

    There have been too many instances of craftsmen not finishing a project because they received full payment. 

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.