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Business Profile

Electronics Recycling

COM2 Recycling Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronics Recycling.

Complaints

This profile includes complaints for COM2 Recycling Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see

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COM2 Recycling Solutions has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 2 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/13/2025

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Ive been trying to cancel my services with (waste management of *************** since last October. They said that my contract wasnt up til December 2024. They did email me a form to fill out and to get notarized to follow up with the cancellation process. Ive emailed the information back to the person but my service is still not canceled nor have I gotten a call back. Ive left numerous emails and the customer service line is non existent. I know longer need the services of WM due to having no residence living at the address of service. ( ********************************************* )I will attach the form they emailed me as proof. I am aware of a past due fee. I will pay it once I know my service will be canceled moving forward. Please resolve this issue sooner than later.Thank you for your time.

    • Initial Complaint

      Date:01/09/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have had MANY issues with this trash company. They raise fees without notice. Don't pick up my trash at least once a month. I want to cancel my service! They are now trying to charge me a restart free which I never knew my pick up stopped. I refuse to pay this fee as I am switching companies! I will pay my bill minus this fee. I have paid my bill monthly and I have the proof!

    COM2 Recycling Solutions is NOT a BBB Accredited Business.

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