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Business Profile

Limo Service

Above & Beyond Limousine Service
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Above & Beyond Limousine Service's headquarters and its corporate-owned locations. To view all corporate locations, see

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Above & Beyond Limousine Service has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 1 Customer Review

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    Review Details

    • Ben H

      Date: 08/08/2022

      *********************************************** Limousine Service charged my credit card WITHOUT AUTHORIZATION for an additional whopping amount of $844.60 which amounted in a total of $1,368.44 with my two authorized payments of $343.84 and $180 in exchange for service of 9.3 miles or 17 minutes of driving time for just 6 and then 4 mostly elderly passengers from my family. With no additional invoice for payment, warning, written or verbal authorization, I was concerned that this must have been fraudulent activity with this being a mind-boggling 300% increase from my original quote and payment. To my horrifying surprise, this shocking activity (i.e. credit card theft) was malicious activity perpetrated by ***********************************************.When I reached out to *********************************************** that this was unacceptable behavior with questions on the total charges, I was met with hostility beyond a severe lack of professionalism. I received unsolicited calls with No Caller ID and a voicemail from a man claiming to be the owner of ***********************************************, ***************************, who had no apology and no corrective steps to offer. Accordingly, this was harassment, and we don't know if its because we are an interracial couple with gay parents/parent-in-laws who were passengers of this company. I understand now that this company incorporates THEFT THROUGH CHARGING ANY AMOUNT AT ANY TIME WITHOUT AUTHORIZATION and their accusatory demeanor and harassment toward customers is simply how their business operates.I tend to give the benefit of the doubt, but unfortunately, doing so here is unfathomable beyond a reasonable doubt as the fact pattern is indisputable that they defrauded me, stole, and then harassed my family. After much deliberation, the company reluctantly gave back the money they had the wherewithal to originally steal from me, and they had the ironic indecency to call it a "wedding gift." Clearly they don't listen or care about customers when we are pawns to their theft.This company only went "above and beyond" in stealing. BUYER BEWARE!!!

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