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Business Profile

Computer Repair

Global Computers & Global Computer Atlanta

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/27/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a ***** dollar MacBook Air through Mac Deals A.K.A Global Computers and *************** went through a finance company called Uown Leasing. After waiting a week for my MacBook Air the Merchant (Mac Deals) stated that they were never paid for the MacBook and could not give it to me. I called Uown leasing and they stated that they have records of sending Mac Deals the payment. I have records of payment & the Mac Deals still would not provide me with the product that I was paid. The Owner of Mac Deals avoided my phone calls, and stated that He doesnt have to please me after I paid my money for the MacBook Air. I experienced TERRIBLE customer service from this establishment. There is some sort of fraudulent activity happening within this establishment that needs to be investigated.

Global Computers & Global Computer Atlanta is NOT a BBB Accredited Business.

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