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Business Profile

Tree Services

JC Tree Service Experts

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/18/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On March *******, I paid ****** plus ***** in tips to JC Tree Service Experts to clean my yard of trees and stack wood. ****** ******** assured me the job would be done. Many times I reminded ****** that there was wood on the left side of the house that needed to be removed he said he would get the wood. I also told him the trees he placed at the road was to long and not close enough to the road. He said ok. March ******* I called and left a message for him that the wood is still on the side of the house and the trees are too long. I made many attempts to talk with Mr. ******** and he said he was in *******. I called him, a total of four times about this matter The last time I called Mr. ******** was on April ******* and his tone and conversation was he was done with the job. Mr. ******** hung the phone up,Mr. ******** and I had an agreement about the yard and he said ok. I paid him the monies I owe him thru cash app.I want the job to be finished or return my money. This is not professional.

JC Tree Service Experts is NOT a BBB Accredited Business.

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