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Business Profile

Computer Programming

Edge Solutions Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Programming.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/18/2024

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello Quick explanation Had a credit card company called Appstar then this company edge solutions called our company offering us a better deal to leave my credit card company They promised to lower rates ; got extremely high rates Talked to representative and promised a $400 one time fee for equipment and what we got was a 48 month lease.And they verified the lease with a non owner which my credit card company told me they couldnt do And they took $1000 from a transaction for the equipment which should have been $400 from my bank account , and I called them for this charge and they said they forgot to tell me about some Charges . So everything they promised was a lie If you need more explanations or details please give me a call

    Business Response

    Date: 03/26/2024

    ****************** has contacted and accused the wrong Edge Solutions. Our Company, Edge Solutions LLC, is based in **********, **, and we are an IT Solutions and Services provider that helps enterprise companies with their technology solutions. We do not offer credit card processing services. There are many companies named Edge Solutions, and he is contacting the incorrect company. He has not reached out to us via our website or phone to let him know he has the wrong company. If you visit out website you will see we do not do any financial services work or credit card processing. 

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