We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Internet Services

Nature Coast Networks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Internet Services.

Complaints

This profile includes complaints for Nature Coast Networks's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Nature Coast Networks has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • Nature Coast Networks

      null Spring Hill, FL 34606-1931

    • Nature Coast Networks

      PO Box 723 Waxhaw, NC 28173-1003

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/25/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 5/25/2022 I called in to make a service complaint about my internet going in and out and about the fact that my router can't be accessed due to nature coast setting it up with a password and I asked for help with that to be told they don't work on personal routers that I could rent theirs and i in returned asked how can they not fix it when they are the ones that installed it with the password they put on it . They in return told me to Rest it to factory and then after I did so with them on the phone would not walk me through setting it back up , said I should rent their router and I explained I had their router and it was junk(they were the ones that told me to Get another router) and could not run our smart devices that I didn't want their router . The lady then proceeded to tell me they would shut off the internet because I simply didn't agree with her opinion on her router that I was being rude by saying the product was no good. . Now take inconsideration they had us buy a tower and they installed it on my Property and I pay monthly for internet and the electric to Run the tower. She also Preceded to tell me she don't have many customers off the tower that it isn't important to her she will Just turn off the internet and come get the equipment. Number one she will not enter my property for nothing! Number two we pay for a service and expect it to work properly not to be told because I said I didn't want the router and I was looking at other services because they could not get ours to work correctly that they should turn off our service I didn't ask For a disconnect I asked for our service to be fixed and for them to Fix what the problem they created with my router! Who runs a business like this ? Word of mouth is the best for of advertising and based off the reviews I have read she has done this to a lot of others . Sad because the owner Josh is super nice and has always been able to handle things professionally and this lady is Ruining his business!

    Nature Coast Networks is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.