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Business Profile

Tree Services

Gregg's Quality Tree Care LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tree Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/23/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Greggs Quality tree service trimmed all trees and removed 5 trees on my property. They assured their service would improve the safety by removing g all weak limbs. One day after they left, a large limb broke and is hanging creating a dangerous situation. For a week we have received promises that they would send a crew to eliminate the hazard. It has not been addressed. If they werent going to provide a resolution, they should not lie about it.1- They claim to be trained arborists and they should have recognized the hazard 2- They have promised to take the limb down and have not delivered. 3- Their inaction has allowed a hazard to exist longer if they would have just said they werent going to do anything.4- Other trimming was not done correctly leaving unfinished cuts 5- We have spent over $12,000 for poor work leaving us with a very hazardous situation for over a week. 6- We will need someone else to finish their work.

Gregg's Quality Tree Care LLC is NOT a BBB Accredited Business.

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