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Business Profile

Tree Services

Tree Barber DBA James Lord JR

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Tree Barber DBA James Lord JR's headquarters and its corporate-owned locations. To view all corporate locations, see

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Tree Barber DBA James Lord JR has 2 locations, listed below.

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    • Tree Barber DBA James Lord JR

      461 Windsor Dr Port Orange, FL 32127-4875

    • Tree Barber DBA James Lord JR

      482 S Greenway Dr MO 482 Port Orange, FL 32127

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    • Initial Complaint

      Date:03/22/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On 2/17/2023 Jim L***, the Owner/Operator of Tree Barber came to my house and gave me an estimate to remove a tree and a palm tree. He stated his business required an advance payment of 25% to guarantee the rental of the equipment needed. I gave him a check for $825. On 2/22/23 he returned to do the job. Although he only cut the palm tree. He did it nice and easily. Two days later, on 2/24/23 he returned to supposedly cut the major tree. Then he realized he could not climb it so he needed equipment. He left that morning and never came back. I have texted him several times but he has given me different excuses. Finally on 3/7/23 I told him that if he didn't feel comfortable o capable to cut the tree it was okay, I could try to locate a different company to do so. He agreed to return to me $525 from the advanced payment I had given him. As of today I have not been able to receive my money back. I have sent him several text messages with no luck. One of his last messages was that I was harassing him while he was working trying to make my money. On Monday 3/20/23 I sent him a text message asking him to pay me by today. He has chosen not to read my message. So, I do not have any other option than to file this complaint. Hopefully he can simply return the money he did not earn. His quote indicated $3,000 for the tree and $300 for the palm tree. Jim L*** owes me $525. If needed I also have all text messages. By the way today a different company has finally cut down my endangered tree.

    Tree Barber DBA James Lord JR is NOT a BBB Accredited Business.

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