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Business Profile

Computer Hardware

Software Your Way,LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/04/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So I hired software your way to create a website for me as I started a small online clothing business and needed a website to showcase my products. I met with the owner ***************************** I believe back in June 2023 at his office. I paid him a total of $1000 ( paid in three installments . $500 cash, $200 cash app then a third payment $300 cash app. I met with him two other times to discuss the progress and status of the website in August. He told me the site was ready and that I just needed to provide photos of items to be uploaded which I did. In September 2023 he was to do a phone conference with me and **** of America to activate woo commerce payment method to the website. I called him on the 18th of September and attempted to connect phone conference between him , myself and BOA. Well when I called him he answered the phone and agreed to join the conference , the called dropped. I have been trying to call him since and he has not responded. I sent several text messages and he has not responded. I tried logging into the website and all there is , is a generic template with my name and two random photos of someone else.There are no pictures of my items and it just says maintenance mode. He had also charged my bank account $15 for maintenance fee. I am appalled that he did not create the website as he said he was going to do. Mind you in august when I made the final payment he stated that the website was ready. I believe he conned me into believing the site was ready by showing me a template and I believed him because I was clueless as to how a website is created. He has not returned any of my calls in regards to completing my website. After my experience I went on ****** to read reviews on him and low and behold Im not the only person that this man has done this to. He presented himself as a Godly man quoting scriptures from the Bible. Wow was I fooled. In a nut shell he got paid to create a website for me and it has not been completed. I do not wish to have any further involvement with software your way.

Software Your Way,LLC is NOT a BBB Accredited Business.

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