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Business Profile

Hotel Reservation

Reservations.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hotel Reservation.

Complaints

This profile includes complaints for Reservations.com's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 651 total complaints in the last 3 years.
    • 217 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:03/26/2025

      Type:Sales and Advertising Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I reserved a room. The price was listed in Canadian dollars, but my bank statement showed that the transaction was in US dollars. The attached photo is the documentation.

      Business Response

      Date: 03/26/2025

      All charges held by Reservations.com have been fully refunded and can take up to 7-10 business days to reflect back onto your account depending on your financial institution. With this information, we advise contacting your financial institution with questions regarding processing and follow up. 

       

      We have marked this case "closed"

    • Initial Complaint

      Date:03/26/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I booked a hotel stay through Reservations.com The website showed discounted rates for a stay at the **************** in **********************. When I went to pay the amount was the same. The morning I checked my email and received confirmation of multiple additional charges as well as the entire fees in USD not CDN which was not indicated at time of booking.Within 12 hours of booking I called to request a refund based on faulty information on the website. They stated to process my request they would cancel my booking at the **********A week went by and I finally heard that they would not process my refund. I asked why and they stated it was because of hotel penalties. I called the Algonquin and spoke to the bookings manager who stated this was all too common and he would provide me with documentation stating they would not charge penalties or anything for the booking. I sent this to the customer service email in the same thread I had been using. I then only received repetitive, exact same wording emails stating because of the hotel policy and penalties that reservations.com still had to pay for the booking which is completely false. I have now lost over $600 CDN for a one night stay at a hotel based on fault advertising and completely unethical business practices. This company is now keeping my money and has cancelled my booking. Its unprofessional and fraudulent.

      Business Response

      Date: 03/26/2025

      We have escalated this case to our billing team regarding a cancellation and refund. 

      Once our team has provided us with a resolution regarding a refund, we will notify the customer and the ********************** immediately.

      Customer Answer

      Date: 03/26/2025

       
      Complaint: 23117643

      I would like to keep this case file open until I have a formal resolution that is also provided to the BBB as the response that has been submitted in the provided communication is the same response I have been getting for 10+ days from them.

       

      I appreciate your efforts! Thank you! 

      Sincerely,

      ***** ******

      Business Response

      Date: 04/01/2025

      We have escalated this case to our billing team regarding a cancellation and refund. 


      We understand the severity, and assure you that our team is working diligently to resolve this case as soon as possible. Once our team has provided us with a resolution regarding a refund.  we will notify the customer and the ********************** immediately.

      Customer Answer

      Date: 04/02/2025

       
      Complaint: 23117643

      I am rejecting this response because:

      I would like to wait for a resolution as the response so far is still that they are looking into it and a refund has yet to be given. 
      I would also like to make note that the hotel has emailed reservations.com again to confirm they will not be charging anything if a refund is given. This is the reason the reservations stated they would not provide a refund. They stated if the hotel confirmed nothing would be charged they would provide me with a refund. No refund has been given as of todays date.


      Sincerely,

      ***** ******

      Business Response

      Date: 04/07/2025

      All charges held by Reservations.com have been fully refunded and can take up to 7-10 business days to reflect back onto your account depending on your financial institution. With this information, we advise contacting your financial institution with questions regarding processing and follow up.

       

      We have marked this case "closed"

      Business Response

      Date: 04/09/2025


      All charges held by Reservations.com have been fully refunded and can take up to 7-10 business days to reflect back onto your account depending on your financial institution. With this information, we advise contacting your financial institution with questions regarding processing and follow up.

       

      We have marked this case "closed"

      Customer Answer

      Date: 04/10/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***** ******

    • Initial Complaint

      Date:03/25/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I booked a hotel thinking it was through the actual hotel only to find out it was through ***************. I know... I'm an idiot. They then contacted me saying to confirm my confirmation I need to pay another fee... I said I wanted to cancel and they sent me to a dead end robo call site. I called again trying to cancel and they kept giving me the run around.

      Business Response

      Date: 03/25/2025

      We have emailed the customer directly regarding a cancellation and refund. Please respond to the email directly so that we may further assist.

      Business Response

      Date: 03/25/2025

      All charges held by Reservations.com have been fully refunded and can take up to 7-10 business days to reflect back onto your account depending on your financial institution. With this information, we advise contacting your financial institution with questions regarding processing and follow up

       

      We have marked this case "closed"

    • Initial Complaint

      Date:03/25/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Transaction date 3/24/2025.Hotel reservations were attempted on the website called reservations.com. They charged 2 separate fees for room charges and didnt send confirmations of the reservations. The toll-free number associated with the website has a live operator that continually hangs up while trying to get our money refunded.

      Business Response

      Date: 03/25/2025

      We are unable to locate the customers reservation with the information provided. We have emailed the customer directly regarding additional information.

      Please respond to the email directly so that we may further assist.

      Business Response

      Date: 03/25/2025

      We were able to locate the pending charges. Please note, our billing team has confirmed that all charges held by Reservations.com have been fully refunded back to the card used during the time of booking. All refunds can take up to 5-7 business days to reflect back onto your account depending on your financial institution.

      With this information, we advise contacting your financial institution with questions regarding processing and follow up.

       

      We have marked this case "closed"

    • Initial Complaint

      Date:03/24/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of transaction 3/25/2025 I thought I was on the hotels website but when I called The Hyatt tonight they told me my reservation was made through a third party but it looks just like ******* website. 15 mins after I made the reservation I tried to cancel it. I followed all their steps and it kept sending me to an error page. I talked to three reps and none of them would help me. I was also not told that I would be charged $747.12 with a bunch of added fees immediately. I've sent an email to their customer support, left them a ******** message and called the number one of their agents gave me to cancel and it rang once and hung up on me. I feel like this is a very fraudulent company.

      Business Response

      Date: 03/25/2025

      We have escalated this case to our billing team regarding a cancellation and refund. We have emailed the customer regarding this information.

      Once our billing team has provided us with a resolution regarding a cancellation and refund, we will notify the customer and the ********************** immediately.

       

       

      Business Response

      Date: 03/25/2025

      All charges held by Reservations.com have been fully refunded and can take up to 7-10 business days to reflect back onto your account depending on your financial institution. With this information, we advise contacting your financial institution with questions regarding processing and follow up. 

      We have marked this case "closed"


    • Initial Complaint

      Date:03/24/2025

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is the biggest scam. They made it seem like I was booking on the actual hotel website, advertising that it was Fairfield inn and suites by *******. I booked my hotel for $169.00, when on the website said it was $141.00.. NONE of the hidden fees were mentioned until AFTER I completed my purchase. My grand total was $241.18 plus a SEPARATE $11.99 fee. We are staying there for ONE NIGHT. I called the hotel and my total with tax would have been $168, if I would have directly booked with them. The hotel told me there isn't anything they could do since this is a third party company. I was in tears with the company and there was nothing they would do for us...This is our first family trip out west and funds are so tight. This whole thing was so unfortunate. I don't even want to know how many other people have been taken advantage of by this terrible company.

      Business Response

      Date: 03/25/2025

      We have reviewed this information, and have concluded that the customer has booked their reservation with Reservation Center and not Reservations.com. We have emailed the customer directly with the contact information to Reservations Center. Please note, we do not have the ability to further assist the customer due to privacy reasons between Reservation Center and the customer.


      We have marked this case closed

    • Initial Complaint

      Date:03/24/2025

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      March 18, 2024 I am booking cross-country travel for my special needs son and my wife as they navigate the midwest to make it to ******** for my son's 3 week intensive physical therapy session. I booked online through reservations.com and then after consulting with my wife about 5 minutes after, I realized I messed up the booking and we no longer needed that hotel. I tried cancelling to find out I would not be getting a refund back of any kind I tried cancelling around 15 minutes after my initial booking. The booking also was not until JULY 26th. I booked WELL in advance and tried to cancel immediately.Every time I try to call and speak with someone, they hang up on me. I am being polite on the phone and just trying to speak with someone about a resolution. All of the phone numbers they list are for booking. So then I mentioned I would like to cancel or modify, then they transfer me over to the void and drop my call.The last woman I spoke with, I told her what happened and she said we cannot help you and she hung up the phone There should be no reason why I cannot get my money back. Sure, I'll let the $48 cancellation fee go but the other $350 should be refunded immediately as I booked MONTHS ahead of time and tried to cancel within MINUTES This is not okay. Especially the fact this is for our special needs child who is already extremely expensive in getting into these therapies only to have this money wasted on a cancelled booking.I submitted an online inquiry to cancel and it's my understanding they are going to cancel our reservation and NOT refund us any of our money so I'm out a hotel room and north of $300

      Business Response

      Date: 03/24/2025

      We have escalated this case to our billing team. Once we have received an update regarding a cancellation and refund, we will notify the customer and the ********************** immediately.

      Customer Answer

      Date: 03/24/2025

       
      Complaint: 23107540

      I am rejecting this response because: I received a cancellation email today alongside an email that said my request for refund was denied. Please review and reconsider. 

      Sincerely,

      ***** *********

      Business Response

      Date: 03/25/2025

      All charges held by Reservations.com have been fully refunded and can take up to 7-10 business days to reflect back onto your account depending on your financial institution. With this information, we advise contacting your financial institution with questions regarding processing and follow up. 

      We have marked this case "closed"


      Business Response

      Date: 04/01/2025

      All charges held by Reservations.com have been fully refunded and can take up to 7-10 business days to reflect back onto your account depending on your financial institution. With this information, we advise contacting your financial institution with questions regarding processing and follow up. 

      We have marked this case "closed"

      Customer Answer

      Date: 04/01/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ***** *********

    • Initial Complaint

      Date:03/24/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On Friday March 21, I booked a reservation for the ***************** and Suites in *********** for my wife, ***** *******. I thought I was on the Hilton's website but it was reservations.com somehow. Everything on the site was about staying in ***********, **, ******, and nowhere on this site were the prices USD by any of the dollar amounts. The confirmation right after booking said $608.94 and when I saw the transaction in my banking, and the receipt to my wife's email, there were two transaction, one for $804.89 CDN and $102.93 CDN. ***IN SHORT: They said I was paying $608.94 and I was charged, in total, $907.82!*** They owe me $298.88 definitely, but now just want a complete refund but can't get a hold of them. I was on the phone for 90mins Saturday morning March 22 trying to talk with someone about this at Reservations.com though the number they provided in the receipt email and confirmation page didn't work! It says to press 2 to talk about existing reservations and when you press that number there is a message telling you that isn't the right number and to refer to the phone number given to you in your confirmation email. This number: **************. The only way I could talk to a person was if I selected option 3 which was to book a reservation and I talked to 6 different people asking them to put me through to a representative about my issue and 4 of those people sent me back to the bogus number, one person just hung up, and the 6th person informed me that they didn't work for reservations.com. This phone number being:I called my TD Credit Card to report the issue and try and cancel this. I want this reservation cancelled; ******* told me it's best not to and let them investigate first. I called the hotel directly and they so the reservation though told me it was booked through "**********". As well, said that if I had booked directly through them that it would have been $698.07 CDN in total with fees and taxes.

      Business Response

      Date: 03/24/2025

      We have emailed the customer directly regarding further instructions.
      Please note, we have asked the customer for the explicit permission if they wish to cancel the reservation entirely for a full refund. Or if the customer wishes to obtain a refund for the difference in price currency. We have asked the customer to provide information showing the currency charges by Reservations.com for verification so that we may provide a refund for the difference. 
      Once we have received the requested information from the customer, we will then proceed with our assistance. 
      Please note, in order to proceed with our assistance, we will need the requested information to further proceed. 

      We await the customer's response

      Customer Answer

      Date: 03/24/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ****** *******

      Customer Answer

      Date: 03/25/2025

      Hello, 

         I'm following up again as I've only received an automated response from the reservations.com and am doubting the legitimacy of their offer to refund. The phone number provided in the automated response is the same number described in the original complaint file that doesn't work. Whereas I chose to close the file, I thought it was wise to get in touch again and keep this open until I see the actual refund transaction take place. It hasn't been 24hrs yet though it seems odd. Let me know if you have insight. Thanks for your help again.

      - ****** *******

      Business Response

      Date: 03/25/2025

      All charges held by Reservations.com have been fully refunded and can take up to 7-10 business days to reflect back onto your account depending on your financial institution. With this information, we advise contacting your financial institution with questions regarding processing and follow up. 

      We have marked this case "closed"

      Customer Answer

      Date: 03/26/2025

      .They didn't refund me the proper amount. PLEASE HELP AGAIN. They only sent $744.36 CAD however they owe me a total of $907.82 CAD  ($804.89 CAD + $102.93 CAD) . It is less than the amount I gave you. They still owe me $163.46 CAN. Screenshots of the wrong amount sent back is attached, as well as original screenshot sent previously of what they took from me. This is all unsettling. Please help. Thank you. 

       

      Business Response

      Date: 03/26/2025

      The customer was charged in USD, and refunded in USD.

      We have requested additional information from the customer so that we may further assist the customer.

      Please respond to the email directly so that we may further assist the customer. 

       

      We await the customer response. 

      Customer Answer

      Date: 03/26/2025

      Hello. I'm just keeping you informed of the recent transaction with this business after I told them their refund was under what they took. They asked the asked me to provide a bank statement. They should have record of their own transactions though I shared regardless. You can see all info in the screenshots shared. Thanks. 

      - ******

      Business Response

      Date: 03/27/2025

      We have offered the customer a refund for the difference in price that was charged to his account via *******

      Please note, Reservations.com has charged the customer in USD and the customer was fully refunded in USD. At this time, Reservations.com does not have the ability to further any refunds back to the card used during the time of booking, as all charges were fully refunded back to the customer in USD.

      As mentioned, we have offered a courtesy refund for the difference to the customer via ******. The customer has insisted we refund the card on file, however once all charges have been refunded, Reservations.com does not have the ability to issue any further refunds more than we have charged, thus, allowing us to refund the customer in CAD via PayPal.

      At this time, we have asked the customer multiple times to provide the requested information so that we may further proceed with a refund, however the customer has not provided this information, and we unable to further assist with a refund.

       

      We await the requested information so that we may further proceed to refund the customer and close this case. 

      Business Response

      Date: 04/09/2025

      We have offered the customer a refund for the difference in price that was charged to his account via *******
      Please note, Reservations.com has charged the customer in USD and the customer was fully refunded in USD. At this time, Reservations.com does not have the ability to further any refunds back to the card used during the time of booking, as all charges were fully refunded back to the customer in USD.
      As mentioned, we have offered a courtesy refund for the difference to the customer via ******. The customer has insisted we refund the card on file, however once all charges have been refunded, Reservations.com does not have the ability to issue any further refunds more than we have charged, thus, allowing us to refund the customer in CAD via *******
      At this time, we have asked the customer multiple times to provide the requested information so that we may further proceed with a refund, however the customer has not provided this information, and we unable to further assist with a refund.

      We await the requested information so that we may further proceed to refund the customer and close this case. 

      Customer Answer

      Date: 04/09/2025

      Hello. I'm just keeping you informed of the recent transaction with this business after I told them their refund was under what they took. They asked the asked me to provide a bank statement. They should have record of their own transactions though I shared regardless. You can see all info in the screenshots shared. Thanks. 

      - ******

      Business Response

      Date: 04/09/2025

      We have offered the customer a refund for the difference in price that was charged to his account via *******


      Please note, Reservations.com has charged the customer in USD and the customer was fully refunded in USD. At this time, Reservations.com does not have the ability to further any refunds back to the card used during the time of booking, as all charges were fully refunded back to the customer in USD.


      As mentioned, we have offered a courtesy refund for the difference to the customer via ******. The customer has insisted we refund the card on file, however once all charges have been refunded, Reservations.com does not have the ability to issue any further refunds more than we have charged, thus, allowing us to refund the customer in CAD via PayPal.


      At this time, we have asked the customer multiple times to provide the requested information so that we may further proceed with a refund, however the customer has not provided this information, and we unable to further assist with a refund.

      We await the requested information so that we may further proceed to refund the customer and close this case.

      Business Response

      Date: 04/09/2025

      Customer has been refunded the difference via *******

      We have emailed the customer directly regarding this information.

       

      We have marked this case "closed"

    • Initial Complaint

      Date:03/22/2025

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Subject: Urgent Complaint Fraudulent Booking and Deceptive Practices by Reservations.comDear BBB,On March 20, 2025, at 10:20 AM, I attempted to book a hotel stay through ***************. However, I was unknowingly redirected to a fraudulent third-party website, Reservations.com, which deceptively imitated Best Westerns branding, including its images, banners, and pricing in Canadian dollars. This led me to believe I was booking directly with Best Western.Upon receiving a booking confirmation, I immediately realized that all charges were in U.S. dollars with undisclosed fees. Recognizing the deception, I attempted to cancel the reservation within minutes, but every attempt was deliberately obstructed.Despite numerous calls to Reservations.com, their automated system failed to recognize my booking number. When I attempted to speak with a live agent by selecting the option to make a new reservation, my call was repeatedly disconnected the moment I mentioned cancellation. Requests to speak with a manager or supervisor were similarly met with abrupt disconnections.Seeking alternative solutions, I contacted the hotel directly, where I was informed that while they could see the reservation, they had no authority to cancel it. They directed me to Expedia, which denied any involvement in the booking. I was then referred to HotelPlanner, which also confirmed the bookings existence but stated they were unable to assist the cancellation. At this point, with all possible avenues exhausted and no means to cancel, I had no choice but to contact my bank and cancel my credit card to dispute this fraudulent transaction.Reservations.com is engaging in deceptive and unethical business practices, misleading customers, charging undisclosed fees, and making it intentionally impossible to cancel reservations. Their refusal to provide customer support and their deliberate disconnections when a cancellation is requested are completely unacceptable.Sincerely,**** ********

      Business Response

      Date: 03/24/2025

      We have emailed the customer directly regarding a cancellation and refund. Please respond to the email directly so that we may further assist.

      Business Response

      Date: 03/24/2025

      All charges held by Reservations.com have been fully refunded and can take up to 7-10 business days to reflect back onto your account depending on your financial institution. With this information, we advise contacting your financial institution with questions regarding processing and follow up. 

       

      We have marked this case "closed"

    • Initial Complaint

      Date:03/20/2025

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Date of transition was Sept. 17 2024 for a booking at ******************* in ******** on March 6 2025. Reservation #R1635448. I was charged ******. When I arrived at the hotel I was told the rooms were not paid for and had to pay another ******. After my trip I contacted ************************* I was told that the hotel was going to refund me. I contacted the hotel and they said u was not getting a refund and they were not associated with this booking site. The next communication with the site gave me a name to contact at the hotel.. ***** ******. Hotel have not contacted me back and both entities are accusing the other. The booking site has since stopped answering my emails since I made them aware of my research into their scam and informed them that I was contacting BBB.

      Business Response

      Date: 03/20/2025

      All charges held by Reservations.com have been fully refunded and can take up to 7-10 business days to reflect back onto your account depending on your financial institution. With this information, we advise contacting your financial institution with questions regarding processing and follow up. 

      We have marked this case "closed"

      Customer Answer

      Date: 03/22/2025

       
      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

      Sincerely,

      ****** ********

    Reservations.com is NOT a BBB Accredited Business.

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