Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garbage Removal

Pasco Hauling West

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garbage Removal.

Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromKenneth S

    Date: 02/23/2024

    1 star
    Once again Waste Connections at Pasco County failed to pick-up my trash yesterday. In fact, they did not pick up one whole side of my neighborhood. There is always an excuse but, never a solution and when you do get through to customer service, after holding for fifteen minutes, ******* blames you for your trash not being picked up. I have written numerous messages to their on line service and no ever gets back to you. There is a reason why there are so many bad reviews and this company not being credited by the BBB. I doubt if I will get a response from this or anyone will ever pick up the phone. A unhappy paying customer for monthly service!
  • Review fromRiley B

    Date: 07/13/2022

    1 star
    The worst company!
    First my payment was never received, then the second time an employee processed a payment WITHOUT my permission after I placed a phone call and then this last time I made a payment they decided it because I deleted MY cc info after my payment gave me a confirmation # because I'm not comfortable leaving my info due to the previous issue just months prior! After calling to see why I was told it's "mandatory" to leave my cc info until my payment is taken which is absurd especially after receiving a confirmation # you have all of the info needed without my leaving my info attached!! Avoid this company at all costs!!!
  • Review fromStarla C

    Date: 06/24/2022

    1 star

    Starla C

    Date: 06/24/2022

    Bad terrible service.always skip pick up never came for 9mths to pick up my recycles even though I've called 3times.owner blames it on COVID!!if they would find ways to recruit new employees..and pay them a better salary..don't waste your time.ive called them 8 times in 9 months due to them skipping service.lots of EXCUDES

    Pasco Hauling West

    Date: 06/27/2022

    Good Morning, I appreciate your feedback and will look into the misses that you have experienced and work on getting this corrected for you by getting with the driver and resolving the issue. Again I do apologize but will get to the root of the issue and get it resolved for you.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.