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Business Profile

Security Cameras

Datalinks

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Cameras.

Complaints

This profile includes complaints for Datalinks's headquarters and its corporate-owned locations. To view all corporate locations, see

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Datalinks has 2 locations, listed below.

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    • Datalinks

      20028 Napa Loop Estero, FL 33928

    • Datalinks

      19707 Deming Ln Estero, FL 33928-6565

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:02/07/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Approx November 12, 2024 I had ****, the owner of the above referenced business install 3 cameras at my house. I paid him $ ***** immediately after completion of the job. On November 25, 2024, I texted & called **** to inform him that the camera in the pool area was off line and was not working. On December 13, 2024 he came out to the house & said the wire that he ran to the back of the house was pinched and he had to replace it but he didnt have it in his truck. Since that day I have called & left approx 7 voice mails & 15 text messages. He has called n said he would be showing up to fix it but has never shown up. Today I sent him a final text to which he didnt respond. As a consumer I feel like ********** business are refusing to fix the issue that he should be responsible for. I think Ive been extremely patient. If need be, if someone from the BBB wants, I can upload ALL the text messages that I have saved on my phone as further proof including a copy of the invoice. Im afraid that there are other people that ********** business are taking advantage of. Ive spent close to $3k dollars on this *********** think its not right for him not to honor his work.

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