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Business Profile

Gutter Installation

SLV Seamless Gutters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Gutter Installation.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/28/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Poor workmanship with even worse communication. Stay away from these folks. He will over promise and not show up. I made arrangements to have gutters installed. He promised to show up two weeks later. When the date came and went ( with no call, text, nothing) I had to practically stalk him to get him to actually show up. He came, unannounced, and did half the job. Weeks later ( still no communication) he randomly shows up again and "finishes" the job. My gutters leaked for weeks with him promising to come out and fix them. I had to hire someone who could correct his shoddy work. I have seen his response to the other complaints its always "Covid has me backed up". Covid doesnt stop from making a phone call or communicating. Just a horrible overall experience.

  • Initial Complaint

    Date:07/06/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired **** with SLV Seamless Gutters to install gutters, soffit and facia March, 2021. I had to give him a $2,000 deposit to order my product. He was supposed to start install May, 2021. He said due to Covid he couldnt get my product it was back ordered. I couldnt get him to respond to text or ******** messenger. I saw adds put ** in ******** showing spring specials. I contacted him again and he promised install in spring of 2022. He never showed up and refuses to answer any of my messages or answer his phone and his voicemail is full.

    Business Response

    Date: 08/15/2022

    The half down has been given back in the amount of $2,000.

    Due to covid I'm struggling to catch up on jobs so I offered to refund the money even though the materials have been purchased making my business lose money but that's ok.

  • Initial Complaint

    Date:06/20/2022

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    In March 15, 2022, ************************* of SLV Seamless Gutters, visited our property and gave us an estimate for repairs. We paid the invoice for the deposit immediately. (See supporting document below) We have repeatedly tried to call to make an appointment for repairs. My husband and I have attempted to contact **** by calling and reaching out via text message and through his business social media with no response. No work has been started after 3 full months. I was set a second invoice via text message in mid April and requested a refund. At this point we would prefer a full refund of the $250 deposit.

    Business Response

    Date: 08/15/2022

    The half down was returned due to being behind on work & the customer is still slandering my business on social media....

SLV Seamless Gutters is NOT a BBB Accredited Business.

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