Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Key Duplication

minuteKEY

Reviews

Customer Review Ratings

1.5/5 stars

Average of 16 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromW. B

    Date: 04/20/2023

    1 star
    not trustworthy business. sell you coupons for any charge need to be refunded. its a scam
  • Review fromrami t

    Date: 04/13/2023

    1 star
    Their machine in ******************* makes faulty keys, ******* told me to contact them for refund. Went on their site, filled a form and no response or even email confirmation. These guys are a big scam. Their kiosks should be thrown in the garbage
  • Review fromEdward Z

    Date: 03/26/2023

    1 star
    4 Phone calls, never even got to the technician. 1st call got hung up on, 2nd one they transferred me to a dead line as with the 3rd, the 4th one they told me the technician would call me, which he did... 2 hours later after the fact.Im genuinely disgusted because I never even got the service I needed I ended up calling AAA for a lock out procedure. I wouldnt trust these guys with a 10ft stick just due to the lack of communication
  • Review fromDennis W

    Date: 08/11/2022

    1 star
    The ************************** has numerous problem with communication and service delivery. After more than 20 hours, it is still impossible to get a technician at my residence to install a new ignition lock cylinder. I have made 50 or more calls the last two days to the **************************(s) in ********, **. I have been told repeatedly that a technician is getting the part(s) and will contact me "soon." Never happened. I'm thinking the ************************** is a con.
  • Review fromSADAF M.

    Date: 07/02/2022

    1 star
    I have purchased 3 keys from minute keys kiosk from Etobicoke location. It doesn't work for my door i made two keys specially one today and one some days back , thought first was faulty but both are faulty. I want full refund of my two keys. Location - canadian tire Paid by credit card and didn't took the receipt.
  • Review fromJason H.

    Date: 05/29/2022

    1 star
    My son locked his keys in his car and called minute keys for help. The tech quoted him $75 over the phone which seemed reasonable. When they arrived he asked the price again and they confirmed that it was $75. They spent less than two minutes recovering the keys then gave him a **** for $350. This business is full of fraudsters. Dont trust them. We called them asking for a refund and the multiple operators we have spoken to repeat the same line saying they will flag for a manager review. They dont have a manager we can call and they wont have a manager call us. There is no way to dispute the charge!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.