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Business Profile

Computer Software Developers

Zendesk

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Reviews

This profile includes reviews for Zendesk's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Zendesk has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Zendesk

      989 Market St San Francisco, CA 94103

    • Zendesk

      410 Townsend St Ste 3850 San Francisco, CA 94107-1537

    • Zendesk

      25 W Main St Ste 800 Madison, WI 53703

    Customer Review Ratings

    1

    Average of 12 Customer Reviews

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    Review Details

    • Anita F.

      Date: 10/26/2022

      They do not honor the full refund. I payed $69.99 for a box with 20 items got a controller deck 1 item. Wanted my money back at first they were giving me 20% of my money back then 30% at I said yes then thought why should I only get 50% of my money when I didn't get what I ordered.

    • Moshe E

      Date: 06/13/2022

      I have sent a request to Zendesk to cancel my "Reach" subscription Tha was part of my Sell subscription package before my invoice date, and the response that I got was that based on our company policy you must submit a cancelation request 3 months before the renewal date..... This makes no sense at all... paying a few thousand bucks for a product that I am not using and I am not planning to use... so I basically pay just because of a stupid company policy... So I went ahead to file a dispute for the amount that was charged, and since I was not able to file a partial dispute, I had no other option but to dispute the full amount. and as I see the dispute did not go through which means that I paid the full amount of the invoice including the "Reach" subscription... AND one day I suddenly start getting messages from my agents that our Zendesk account was canceled....... with no previous notice.... this is simply ridiculous.......I would never deal with this company again

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