Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/06/2023

  Type:Product Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  There was a ******** email sent to me to that I won a iPhone 15 I'm in order to get the iPhone 15 I had to pay the shipping fee which is $9.95 so I'll put it on my information to pay for the shipping fee of $9.95. after I paid the $9.95 it had me stuck on a page saying that it'll take a few seconds so I'll wait on the page for a few seconds and then it just it just stopped and the page that it had me waiting on was a wellness I mean I'm sorry it was a Health page that I didn't understand why why would a phone send me to a Health page and just getting stuck so I just I just clicked off the website a few seconds later I get a email saying that my card was charged $9.95 from bejeweled products which don't sound like a phone company or ******** and then I was charged $34.97 from the myhealthiez.com place wherever that site sent me I never paid for none of that I paid for shipping for a phone that's all I said I pay for shipping for a phone which was $9.95 for shipping and handling for a phone. Then today October the 5th I get a notification saying tip to tow Wellness just charged me $***** which I don't know nothing about come to find out I called them and asked for a refund tip to tow Wellness said no we're not going to give you refund we will only give you 50% back from $***** that's it. I called healthiezcom which took $34.97 from me and they refused to give me a refund as well which they was connected to tip to toe Wellness because the lady from my healthy said "we can't give you a refund because we already gave you a refund for 50%of &***** I said well that's a different charge that I did not authorize and she said well we put you in a sweepstakes to win this iPhone 15 I said I thought the iPhone 15 was getting shipped to me for the $9.95 that's what I paid for shipping and handling not this other stuff. I didn't give any authorization to charge my card for these things. **************** responded with well there ain't nothing we could do about it.